Privacy Policy

Ukusha Charcoal (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or interact with our website www.ukushacharcoal.com.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

• Personal Information: Name, email address, phone number, and company details when you contact us.
• Transactional Information: Details about inquiries, product requests, and orders.
• Technical Information: IP address, browser type, device information, and usage data.

How We Use Your Information

• To respond to inquiries and orders.
• To provide product information.
• To improve our website and services.
• To comply with legal obligations.

Sharing Your Information

We do not sell your personal information. Data may be shared with service providers, shipping partners, or authorities where required by law.

Your Rights

You may request access, correction, or deletion of your personal data. Contact us at privacy@ukushacharcoal.com.